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Privacy policy

Last updated: October 13, 2025

Atelier Interiors, Inc. (“Atelier Interiors,” “we,” “our,” or “us”) operates the website and online store at https://atelier-interiors.com/ and related services (collectively, the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.

By using the Services, you acknowledge you have read and understand this Privacy Policy.

1) Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to an individual. We may collect:

  • Contact details (name, email, phone, billing/shipping address).

  • Payment & transaction info (payment method details processed by our providers, order history, returns, exchanges).

  • Account info (username, password, preferences).

  • Device & usage info (IP address, browser/device type, identifiers, pages viewed, actions taken, referring URLs).

  • Communications (support requests, reviews, survey responses, SMS/MMS message interactions—see §7).

  • Inferences drawn from the above (e.g., preferences, interests).

We also collect information automatically via cookies, pixels, SDKs, and similar technologies (see §5).

2) Sources of Personal Information

  • Directly from you (checkout, account creation, forms, SMS/MMS opt-ins, customer support).

  • Automatically via the Services (cookies/analytics).

  • Service providers (e.g., Shopify, payment processors, carriers, messaging platforms).

  • Partners/third parties (e.g., advertising or analytics partners, where permitted).

3) How We Use Personal Information

We use personal information to:

  • Provide, operate, and improve the Services (order processing, payments, shipping, account management, personalization, troubleshooting).

  • Communicate with you (transactional notices, support, policy updates).

  • Marketing & advertising (email and, with your consent, SMS/MMS; onsite and offsite ads).

  • Operate our Mobile Messaging Program (send opted-in SMS/MMS, process STOP/HELP, manage frequency and deliverability, comply with law).

  • Security & fraud prevention (detect, investigate, and prevent malicious or illegal activity).

  • Legal compliance (respond to lawful requests, enforce terms, protect rights).

Consent to receive SMS/MMS is not a condition of purchase.

4) How We Disclose Personal Information

We may disclose personal information:

  • To service providers (e.g., Shopify, payment processors, fulfillment/shipping, hosting, analytics, messaging vendors) under contracts that restrict use to the Services.

  • To business & marketing partners (for ad measurement/placement where permitted by law and your choices).

  • As directed by you (e.g., when you post reviews or use social logins).

  • Within our corporate group/affiliates.

  • For legal reasons or business transfers (merger, acquisition, asset sale, bankruptcy, compliance with lawful requests).

Mobile data safeguard. We do not sell or share your mobile number, SMS/MMS opt-in data, or messaging consent with third parties for their own marketing purposes. Limited messaging data may be shared with vendors solely to deliver messages (see §7).

5) Cookies, Analytics, and Ads (GPC Respected)

We and our partners use cookies, pixels, and similar technologies to operate the site, analyze performance, remember preferences, and personalize/measure ads. Depending on your location, you may see cookie banners, controls, or links to manage preferences.

  • Some browsers support the Global Privacy Control (GPC) signal. Where required, if you visit with GPC enabled, we will treat that as an opt-out of certain “sale”/“sharing” or targeted advertising, for that browser/device and, where feasible, your account.

  • Except for GPC, we do not respond to other “Do Not Track” signals.

6) Relationship with Shopify

Our store is hosted by Shopify, which may process your personal information to provide and improve its platform and services (including enhanced features across merchants). To learn more about Shopify’s practices and your choices, see the Shopify Consumer Privacy Policy and related portals. Shopify may act as an independent controller for some processing.

7) Mobile Messaging Program (SMS/MMS) – A2P 10DLC Disclosures

By opting in to receive text messages from Atelier Interiors (e.g., checking a box on a form, texting a keyword, or otherwise requesting SMS/MMS), you consent to receive recurring automated and non-automated messages at the mobile number you provide. Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply.

  • Opt-Out: Reply STOP to any message to cancel.

  • Help: Reply HELP for help or contact us (see §15).

  • Content: Messages may include transactional updates (e.g., order/shipping) and, where you’ve consented, promotions.

  • Carriers: Mobile carriers are not liable for delayed or undelivered messages.

  • Data collected: Your mobile number, message content, delivery and interaction metadata (timestamps, carrier info).

  • Use/Sharing: We use this data to operate and improve the messaging program and comply with law. We do not sell or share your mobile number, opt-in data, or consent for third-party marketing. Limited data may be shared with messaging vendors solely to deliver messages, subject to contractual safeguards.

  • Age/Authorization: You must be the authorized user of the number and at least the age of majority in your jurisdiction.

  • Program changes: We may modify or discontinue the program at any time; we’ll honor unsubscribe requests.

You can also opt out of SMS by contacting us using the details in §15.

8) Managing Your Choices

  • Email marketing: Use the unsubscribe link in our emails.

  • SMS/MMS: Reply STOP; reply HELP for assistance.

  • Cookie/ad preferences: Use site controls (where available), browser settings, and GPC.

  • Account/profile: Update information in your account or contact us.

If you opt out of marketing communications, we may still send non-promotional messages (e.g., order confirmations, support).

9) Your Privacy Rights

Depending on where you live, you may have the right to access/know, delete, correct, and port personal information, and to opt out of certain targeted advertising or “sale/share” of personal information (as defined by applicable law).

You may exercise rights via any available links on the Services or by contacting us (see §15). We may need to verify your identity and, where allowed, your authorized agent. We will not discriminate against you for exercising rights.

10) Security

We use administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure. Do not use unsecure channels to send sensitive information.

11) Retention

We retain personal information as long as necessary for the purposes described in this Policy (e.g., to provide the Services, comply with legal obligations, resolve disputes, enforce agreements), unless a longer retention period is required or permitted by law.

12) Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a minor has provided personal information, contact us and we will take appropriate action.

13) International Transfers

We may transfer, store, and process personal information outside your country, including in the United States. Where required for transfers from the EEA/UK, we rely on Standard Contractual Clauses or other approved mechanisms, unless the destination country provides an adequacy decision.

14) Third-Party Sites and Social Features

The Services may link to third-party websites or include social media features. We are not responsible for third-party privacy/security practices. Review their policies before providing information.

15) Contact Us

Atelier Interiors, Inc.
Website: https://atelier-interiors.com/
Email: hello@atelierinteriors.com
Phone: (561) 484-0959
Mailing Address: 6501 Park of Commerce Blvd, 2nd Floor, Suite 231, Boca Raton, FL 33487, USA
(For SMS help, reply HELP to any message or contact us using the details above. To opt out of SMS, reply STOP.)

16) Changes to This Privacy Policy

We may update this Policy from time to time for operational, legal, or regulatory reasons. We will post the revised Policy with an updated “Last updated” date. Material changes may be communicated by additional notice where required.